Frustrating wait, but at least they tried to guide me
Starting out with the support and communication felt quite slow, and that was honestly frustrating since I wanted to get going quickly. The sign-up itself was okay, but when I had questions about using the dialer and database, getting connected to someone who could help took longer than expected. Once I did get through, the telephonic support was professional and willing to explain things step-by-step, which helped ease my concerns. The updates rolled out automatically, and eventually the onboarding started feeling smoother as I learned to navigate the tools from the training videos and conversations. I would say at least the support team tried their best to guide me despite the delays. Still, that initial lag made me hesitate because prompt help is critical when you’re new to such software environments. Overall, I felt the communication had good intentions but could use some speeding up to improve first impressions.