Frustrating to follow the payment steps that seem out of order
I felt the billing and payment process was quite disorganized. Honestly, they could have structured the steps in a more logical order. At times I found myself jumping back and forth between instructions, which made it hard to keep track of what I needed to do next. The invoicing arrived but understanding how to pay it was confusing without clear guidance, and I had to spend extra time figuring it out. It seemed like things weren’t properly coordinated, which was frustrating. I know the product has good features, but when billing isn’t seamless, it affects the overall experience. The support was helpful to an extent, but the way steps were laid out initially created unnecessary complications. So overall, I’m disappointed because it shouldn’t be this confusing to pay for a service that’s supposed to simplify remote workflows. Needs better order in processes, else it wastes time and energy.