frustrating to find stuff, but support was okay
Honestly, I felt pretty overwhelmed trying to find what I needed within the software. Everything’s there but not in a way that clicks easily. I remember spending a long time clicking through menus just looking for the database feature, which should be more straightforward. The calling tools felt clunky too. However, I did appreciate the telephonic support when I finally called. They answered after a wait, and the person was patient enough. But even then, the info was mostly generic and didn’t really guide me well through the onboarding flow. Sign-up was simple, and billing stuff was clear, so those were fine parts. Automatic updates happened quietly in the background but honestly, I never felt like they improved usability much. It’s just hard when you can’t quickly get the pieces together the way you want. Overall, I’d say the experience was more frustrating than helpful, but the basic support and payment process were at least decent.