2 out of 52 of 5Verified customerBilling and payments
Frustrating start, felt stuck for longer than expected
I remember feeling quite frustrated in the beginning when trying to get into the flow with WFHI’s billing and payments setup. The signup seemed straightforward on paper but it took much longer than I had thought to receive a usable invoice and figure out how payments would be managed on my end. During those first few days, I was unsure if I had completed the required steps correctly or if something was missing in the setup. It was a bit vague why exactly things were delayed, which didn’t help my confidence. I do have to admit that once everything was finally in place, the system worked fine enough. But those initial moments of uncertainty and waiting definitely soured my early impression.