Frustrating overall but some moments were okay
I had high hopes going into the training and onboarding, but honestly it became pretty frustrating day to day. Most mornings, I would find the system slow to respond or features not working as expected, which really disrupted my workflow. One particular instance that stands out was when I was trying to make a call through the dialer and it simply froze without any clear reason; that was incredibly unhelpful. Apart from that, navigating the database feature sometimes felt confusing because updates weren't always clear, leading to errors I struggled to resolve. On the positive side, the automatic updates seemed to improve some small bugs, so that was a welcome change when it happened. But overall, the experience felt inconsistent enough to make me doubt the system’s reliability during normal use rather than just the initial setup. The telephonic support was reachable but didn’t offer much more than basic suggestions, so it did little to smooth out daily difficulties. I appreciated that the sign-up and payment process was straightforward and without issues, at least. Still, the ongoing training didn’t help much as the guidance was vague and repetitive rather than practical or detailed enough to make the platform feel comfortable for everyday use.