Frustrating flow, not what I expected
I expected the onboarding steps to be laid out logically from basic setup to advanced features, but what I encountered was a bit scattered. The instructions sometimes jumped between different parts of the software without clear guidance on what to focus on first. In comparison to other training systems I’ve used, this made it difficult to build confidence step by step. For example, I was reading about advanced database filters before I had fully set up the calling dialer. This mismatch slowed my progress and made the whole process feel more complicated than necessary. Payment and invoicing information were clear, which was one relief, but the onboarding sequence left a lot to be desired. Had the sequence been more intuitive, it would have saved me time and reduced frustration. I do appreciate some aspects, like the automatic updates and availability of support, but overall it didn’t meet my expectations for a smooth start.