Frustrating experience, unsure if I'll try again
I have to say, dealing with the billing and payments part of this software was quite a headache for me. The process didn't flow smoothly, and I found myself confused at several steps. I couldn't really tell if I’d need help again next time because it was so unclear whether the system completed updating my information correctly. There were delays in receiving invoices, and navigating the payment interface felt complicated. Although the telephonic support was there, I wasn't confident they resolved the issue entirely. The whole experience left me feeling quite frustrated, and I might hesitate before signing up again because the billing side wasn't at all straightforward or reassuring. I think better clarity and simpler steps would improve it a lot.