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WFHI review

frustrating experience tha, bas repeating calls hi lagte rahe

2 out of 52 of 5Verified purchaseSupport and communication

frustrating experience tha, bas repeating calls hi lagte rahe

Mujhe lagta hai ki support system mein thodi better coordination honi chahiye thi. Baar baar same baat batani padti thi, aur kabhi kabhi lagta tha ki mujhe repeat karna padega jise chhota issue bada ho raha hai. Waiting kaafi zyada tha, especially jab dialer ke issue ke face kar raha tha, aur support ne shayad mere problem ko samajhne mein thoda time liya. Mujhe pata hai ki complex queries time leti hain par phone pe wait karte karte patience chal jata hai. Training aur onboarding mein kuch achhi cheezein thi, par jab baar baar support ko samjhane mein waqt jata hai toh frustrate hona natural hai. Payment aur sign-up ka process simple tha, par jab technical help chahiye thi toh mujhe laga ki communication down hui hai thodi der ke liye. Mujhe yeh lagta hai ki thoda aur smooth banaya jaye support ko, warna ye experience aise hi frustrating ban sakta hai. Clarity aur promptness dono chahiye iss service ko improve karne ke liye aur main hope karti hoon unhone ye dhyan diya hoga aage se.

Anuradha LalBihar, IndiaExperience: Published:
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