I was initially hopeful about the software after reading the onboarding information provided. Some e

I was initially hopeful about the software after reading the onboarding information provided. Some e

I was initially hopeful about the software after reading the onboarding information provided. Some explanations were clear, especially regarding basic access steps and initial setup, which seemed user-friendly. However, once I tried to fully access the features, things became confusing quickly. Training materials were somewhat generic and did not address the specifics I struggled with. The dialer and calling tools didn’t behave as expected; calls would disconnect randomly, and the database interface was cluttered and not intuitive. Automatic updates seemed to cause more issues than improvements, often making me restart the application. I tried contacting telephonic support but found the responses slow and not very helpful. Though the sign-up and payment process was straightforward, it was this ease alone that kept me going. Overall, the experience felt more frustrating than rewarding, with poor accessibility and lack of clear guidance making me question if I would continue to use these services further.