Frustrating and exhausting experience throughout
I tried to get help with the WFHI service, but almost everything was left for me to figure out. The support was not as helpful as I had hoped. I kept asking questions and getting vague answers or links to generic guides, which didn't actually solve my problems. It felt like no one was really listening closely or understanding where I was stuck. I ended up spending hours on my own trying to understand the software features and how to integrate the dialer properly. The explanations were unclear, and the lack of timely telephonic support made me lose confidence. The training provided was minimal, which added to the challenge of using the tools effectively. Because of this, I was unable to fully benefit from what WFHI offers. The invoicing and payment process felt straightforward at first, but when issues arose, there was no clear channel for immediate help. Overall, my experience was disappointing and felt quite lonely as a customer with so much to work out by myself. It left me wary about continuing with the service.