Frustrating and confusing from start to finish
I found the entire sales and pre-purchase process quite frustrating. From the moment I signed up, it felt like I had to figure out almost everything on my own without much guidance. There was very little clear information on how the software and training actually worked, which made the onboarding confusing. Also, the database and dialer tools were supposed to integrate seamlessly but figuring out how to set them up was a puzzle. I reached out to support a few times, but they tended to give generic answers that didn’t solve my problems. The invoicing and payments section was unclear with vague labels, and I ended up spending time just trying to understand what each charge was for. Overall, the software did not work well for my needs, and the lack of clear communication during sales made the experience feel more like trial and error rather than a smooth onboarding. I would not recommend this based on my experience.