Frustrated yet hopeful about onboarding ease
I started the training and onboarding hoping it would be straightforward, but it was a mixed experience. On one hand, the main dashboard was fairly intuitive, so I found some key resources without much hassle, which I appreciated. However, when I tried to dig deeper into the modules specific to remote workflows, the labeling was less clear, leading me to waste time looking for things that should ideally be front and center. The training videos were informative but the sequence in which they suggest absorbing the content did not quite match how I thought I should progress, making the flow somewhat confusing. Additionally, the onboarding flow seemed to expect a level of prior familiarity that I didn’t have, which was a bit of a barrier. Overall, I found some useful material but also encountered frustrating moments that made me question how accessible this system really is for newcomers. I think with tweaks, especially in how content is organized and signposted, it could be much better for users who are just starting.