Frustrated with vague instructions from the start
Honestly, I found the software pretty confusing because nothing was explained clearly. It was like I had to guess what to do next most of the time, and that made me pretty annoyed. Getting access to all the features wasn’t smooth either; I kept getting stuck without any straightforward guidance. They did send some basic instructions, but they were too generic and didn’t address my specific questions. On the bright side, the database feature seemed okay once I managed to figure it out, though I’m still not sure if I’m using it right. The automatic updates didn’t really affect me much. I tried calling support but ended up waiting on hold too long, so I just gave up. Overall, I’m left feeling unsure about how to use the software well because things just weren’t clear enough for me from the beginning.