Frustrated with unclear labels, samajh mein nahi aaya
Yaar, billing aur payment ka jo software use kar raha tha, woh thoda confusing nikla. Label aur wording itne clear nahi the, samajhne mein problem hui mujhe. Jab maine billing section kholo, toh options itne scattered lage, jaise koi proper direction nahi di. Invoice bhi kuch ajeeb format mein aayi, mujhe samajh nahi aaya ki payment ke liye kya karna hai. Support se bhi baat ki, par unhone mujhe har baar kaafi generic jawab diya, jo help nahi kar paaya. Mere hisaab se, agar phrases aur buttons ki language thodi zyada simple aur seedhi hoti, toh kaafi asaani hoti is poora process ko samajhna. Onboarding flow thoda rapid tha, bina proper explanation ke, jo mujhe aur frustrated kar raha tha. Mera account bhi kabhi kabhi update nahi hota tha automatically, is wajah se payment status dikha nahi pata tha. Mujhe lagta hai ki workflow ke hisaab se thoda aur clear structure honi chahiye billing system mein, tab shayad main isse use kar pata. Abhi toh mujhe lagta hai yeh mere liye kaam ka nahi hai.