Frustrated with unclear labels and wording
Looking back on my experience with the software, I felt quite lost because the labels and wording used throughout the interface were confusing. The terms were not intuitive, which made it difficult to understand what each section or button would do. After some time away, it still bothers me that the onboarding instructions didn’t clarify these terms properly, which impeded my ability to access the full features. I struggled to navigate the dialer and database tools because I wasn’t sure what the options really meant. Support was available but didn’t quite solve my confusion about the terminology. The whole experience left me feeling frustrated and hesitant to continue using the software. I wish the interface could have been clearer from the beginning to avoid such misunderstandings, especially since this wasn’t my first time using remote workflow tools.