Frustrated with training times not suiting my actual working hours
The training sessions promised to help me get up to speed with the remote workflow software, but the timing of these sessions really didn’t work well around my actual work hours. Most of the live training and onboarding calls happened during periods when I was either busy or resting, which meant I couldn’t always attend or had to catch up later alone. This mismatch made it difficult to get the full benefit from the interactive parts of the training. The recorded sessions were somewhat helpful, yet lacking the opportunity to ask questions in real time impacted my learning experience. Sign-up and payment processes were straightforward, and the software itself runs fine, with smooth updates and a decent calling tool. Support over the phone was reachable but sometimes had delays in responding due to timing differences. I would have preferred more flexible scheduling options or on-demand training that fits the hours people are actually working. While I can acknowledge the quality of the content and features is solid, the timing issue made it hard for me to keep pace initially and hampered my onboarding comfort level.