Frustrated with timing, onboarding just didn’t fit my schedule
I started the training hoping the sessions would match my flexible hours, anticipating some ease in setting up the software and learning the tools. However, I was often left feeling frustrated because the onboarding calls and training modules were not available when I could easily participate. The timing didn’t sync with my actual work schedule, which made following the process difficult and led to many interruptions. Even basic things like signing up and paying were fine, but the lack of access to live support at convenient times really affected my confidence in using the software smoothly. The dialer and database features seemed powerful, but I struggled to get proper assistance when I needed it most, especially outside regular hours. Despite my enthusiasm, this scheduling misfit made me hesitate about continuing with the product. If they had more flexible training times and better support availability aligned with diverse hours, I would have gladly stuck with it.