Frustrated with the training hours mismatch
I was hopeful that the training and onboarding provided by WFHI would fit smoothly around my existing work hours, but that wasn't the case, which left me feeling quite frustrated. The training sessions were scheduled at times that clashed with my own availability, making it difficult to attend without conflict. This mismatch was a real problem since the software's onboarding relies heavily on participating live or following along closely, which became challenging given my schedule constraints. Although the recorded materials were available, they lacked the clarity and interactivity that live sessions offered, so I felt I did not get the full benefit. The telephonic support was polite and attempted to assist with some queries remotely, but it didn't fully make up for the lack of flexible training options. I was really hoping that the software’s setup and practice modules would be adaptable enough to accommodate different working hours, but it seems to favor a more rigid timetable. Due to this, I wasn’t able to fully engage with the onboarding process as intended. I would advise potential users to consider if the scheduled training times align with their availability before investing time here.