Frustrated with the slow ramp-up, honestly
I had a hard time getting started with the WFHI software, and honestly, it felt like I was stuck in a loop of waiting and confusion. Signing up went fine enough, but after that, the onboarding process just dragged on. I kept waiting for the dialer and calling tools to be ready, but it took longer than I expected, and even after initial setup, syncing my database felt like it wasn’t happening smoothly. Now, one good thing I’ll admit is that the telephonic support people were polite when I finally got through, but that was about all. Usually, I felt like I was circling back to the same problem — slow responses and delayed updates. It was frustrating because I was keen to get the remote workflows up and running fast, but it just took way longer than it should have. I guess the automatic updates ran without much issue, but honestly, nothing else really clicked for me during the whole experience.