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WFHI review

Frustrated with the long wait, shayad reason tha process ka complex hona

1 out of 51 of 5Verified purchaseSales and pre-purchase

Frustrated with the long wait, shayad reason tha process ka complex hona

Main starting se hi thoda impatient kar rahi thi, kyunki lag raha tha ki mera account banwane aur setup complete karne mein kaafi jyada time lag raha hai. Pehle toh mujhe samajh nahi aaya ki sign-up ke baad next steps kya hain aur mujhe kahaan se help mil sakti hai. Jab main customer support ko phone kiya, toh response thoda slow laga, jis se mera frustration badh gaya. Training aur onboarding flow thoda confusing tha, kyunki mujhe baar-baar repeat karna pada ki main kis stage par hoon aur kya mujhe karna hai. Database feature ko set karne mein bhi delay hua, aur automatic updates ke changes samajhne mein bhi mujhe pareshaani feel hui. Lagta hai ki pre-purchase information zyada clear nahi thi, jo shayad reason tha is lambi wait ka. Overall, mujhe lagta hai ye process mera best experience nahi raha, aur main thoda unsure thi ki kya main aage bhi is product ko use karungi ya nahi.

Gowri BoseMeghalaya, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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