Frustrated with the lack of clear info upfront
Honestly, the whole sales and pre-purchase process felt like a maze with hardly any real directions. I had to figure out most things on my own, which was tiring and disappointing because I expected a more straightforward guidance or at least clear FAQs. The product's website gave some general overview but lacked specifics about what to expect in terms of software features or support after signing up. I called the helpline but didn’t get the clear answers I needed. It felt like I was uncovering basic things one by one by trial and error, which consumed my time. I do not recommend someone to go into this without being ready to spend a lot of effort self-learning. It made me hesitate whether the entire system is truly user-friendly or just aimed at those who already have experience navigating such platforms. I wish there had been a simpler explanation process from the beginning.