Frustrated with the confusing explanations
I was hoping the support would help me understand the software better, but honestly, it left me more confused than clear. The telephonic support was fairly quick to respond, which was fine, but the explanations often felt rushed or incomplete. When I asked about using the dialer efficiently, the person on the line gave vague directions without walking me through the actual process. I struggled with the database setup because of this. Automatic updates didn’t really make a difference for me since I didn’t know what had changed or why it mattered. While the sign-up and payment process went smoothly, that was the only part that felt straightforward. Overall, the communication lacked the practical clarity I needed to get the software to do the job I expected. I can see potential in the system, but the assistance didn’t equip me to use it well, which was frustrating.