Frustrated with the Access Process
I found the software frustrating from the outset because the steps provided did not follow a logical or sensible order. Initially, the sign-up process seemed straightforward but quickly became confusing when I could not easily access the calling tools or the database as promised. It felt like several critical features were locked or not properly introduced in the onboarding phase, which hampered my ability to test the system effectively. Furthermore, the invoicing and payment flow was less intuitive than expected, causing unnecessary delays. Since there was no clear explanation on how automatic updates would affect my use, I was left uncertain about potential changes. Telephonic support was difficult to reach and often unable to address these sequence issues promptly. Overall, I was left with a feeling that the setup and access steps were poorly organized, making the software more of a complication than a help for my needs.