Frustrated with support, not like pehle jo tha
Pehle main ek different setup use karta tha jiska support thoda zyada prompt aur clear hota tha, lekin yahan ka experience kuch alag raha. Support team thoda slow lagta hai phone pe, aur jawab mein clarity bhi thodi kam thi jo mujhe confuse karta tha. Training sessions mein bhi kai bar lagta raha ki main khud se hi sab samajhne ki koshish kar raha hoon, jabki pehle jo system tha usme step-by-step turant mil jata tha. Jo database aur dialer wali facilities hain, wo theek-thaak chalti hain, but jab problem aayi toh support mein us consistency ki kami mehsoos hui. Payment aur invoicing thoda straightforward tha, usme koi dikkat nahi thi. Overall, mujhe laga support aur communication yahan pe thoda improve karne ki zarurat hai compared to mera pehla experience.