1 out of 51 of 5Unverified experienceSupport and communication
Frustrated with support, information access mushkil thi
Maine support aur communication mein kaafi pareshaani mehsoos ki. Jab mujhe database aur dialer ke baare mein specific queries karni thi, toh relevant information dhoondhna bahut mushkil tha. Website aur documentation straightforward nahi thi, is wajah se baar baar telephonic support ko call karna pada. Lekin calls ka wait time zyada tha, aur sabhi baar detailed solutions nahi mil paaye. Lagta tha ki support team ko product ki poori jankari nahi hai, ya unhone mujhe sahi resources nahi diye. Ye sab kaafi frustrating tha, kyunki jab urgent help chahiye hoti hai, tab information jaldi nahi milna bura lagta hai. Overall, support experience disappointing tha aur main expect karta tha ki system zyada user-friendly ho.