Frustrated with support from the start
My experience with the setup process was very disappointing because most of the configuration was not clear and required ongoing attention that I wasn't prepared for. Initially, I thought it would be a simple one-time setup, but it quickly became apparent that continual support was needed to keep things running, which was frustrating. When I reached out to support, the communication was slow, and it felt like I was going around in circles without clear guidance. Their responses didn’t address my main issues, and it felt like they were just delaying rather than helping me move forward. It’s hard to get a stable workflow going when the tools themselves keep requiring constant troubleshooting and the support is unreliable. I expected a more streamlined process from a software provider, especially one that advertises training and ongoing assistance. Unfortunately, this did not meet my expectations because every time I took a step forward, another issue popped up. I can’t recommend this for anyone looking for a smooth setup experience with good support, as it just dragged on and I lost a lot of time that could have been spent productively elsewhere.