Frustrated with support delays but dialer was okay
I wanted to like the software because the dialer feature on day one was pretty smooth setting up my calling workflow. However, over the following days, I faced consistent delays when reaching telephonic support. Even routine questions took too long to get a response, which frustrated me. The daily communication felt patchy, and I often had to explain my issues multiple times which slowed me down significantly. Updates promised some fixes, yet the software glitches persisted, impacting my workflow negatively. On a positive note, the automatic updates did help fix minor bugs quietly, so I didn't have to intervene myself much there. Still, overall support communication really could use a serious overhaul to make day-to-day usage less stressful.