Frustrated with software and worried I’ll need help again
Honestly, the whole experience with the software access was really disappointing for me. From the start, I struggled to get the sign-up and login process to work smoothly, and I kept needing to reach support just to get through what should have been simple steps. Even after multiple calls, the dialer and database features didn’t behave as I expected. I was hoping to get at least smooth improvements with automatic updates, but instead, things often felt glitchy. I find myself unsure about the invoicing and payment workflows and constantly needing to check in to avoid errors. I am pretty sure I will have to ask for help again next time, which makes me reluctant to continue using the platform seriously. It really doesn’t feel intuitive or easy to handle on my own, so I’m stuck feeling forced to rely on support constantly. I would probably explain to a friend that it’s not working well for me and I’ve been left quite frustrated more than anything else.