Frustrated with software access compared to my old tools
I was excited to try this new software and expected smoother access based on what I'd used before, but it turned out to be quite frustrating. The interface feels clunky, and login times are slower than my previous setup. I appreciate the automatic updates feature, which worked fine and kept the system relatively stable, but overall the experience was disappointing. The step-by-step onboarding seemed straightforward at first, yet it quickly became confusing, with some features not behaving as intuitively as I hoped. I did give it a fair chance over a few days, testing the calling tools and database integration, but it consistently lagged behind what I was used to. The telephonic support was decent, though they couldn’t fully resolve some access glitches I encountered. Finally, the sign-up and payment process was just okay—not complicated, but nothing remarkable. I was hoping for a better transition from my previous software, and while one aspect was fine, the rest didn’t meet expectations, so I’m rating it 2 out of 5.