frustrated with slow support, just too much hassle

frustrated with slow support, just too much hassle

I was hoping the telephonic support would help get me out of a jam but honestly it was just a pain. Every time I tried calling, the waiting times felt endless and the answers were unclear or just didn’t solve my problem. I kept getting bounced between different agents with no real solution. It’s so annoying when the dialer software doesn’t sync properly and I’m stuck trying to fix it myself with no immediate help. Sign-up and payment were okay but the real trouble started when the software lagged. Waste of time and energy overall. I think if they don’t manage their support better, people might not continue using it long. Really disappointed I had to deal with this much hassle for a product that promised easier remote workflows.