Frustrated with slow responses, it really killed my vibe
I was honestly pretty excited to get started with WFHI software and see how their training would help me get up to speed on the remote workflows. But man, the response times from their sales team were frustrating—sometimes it felt like I was shouting into the void. I get that they might be busy, but it made the whole sign-up process drag longer than I expected. On the plus side, once I finally got through, the invoicing was straightforward enough, and automatic updates happened smoothly without any issues. Still, I wish the communication part was quicker, especially when I had simple questions about the database feature and the calling tools. It really slowed down my progress and made me question whether I wanted to keep pushing through. Overall, the product might be decent, but their pre-purchase support could definitely use a boost. Honestly, I almost gave up because of that alone, although the software itself didn’t disappoint when I finally got it up and running.