Frustrated with slow responses and access issues
I started using the WFHI software with a goal to streamline my remote workflows, but I faced consistent problems right from the sign-up process. Access to the software was slow and often interrupted, making it difficult to maintain any steady progress. I found the software itself to be unresponsive at critical moments, especially when trying to retrieve data from the database feature, which caused delays in my daily workflow. When I reached out for support, the response times were not helpful. It took multiple calls and several hours to get any meaningful assistance, and the support team seemed unable to resolve my problems quickly. Automatic updates sometimes seemed to make things worse by changing interfaces without clear instructions, and the training modules did not clarify these changes effectively. The invoicing and payment process was straightforward, but that was the only aspect without issues. Overall, the software did not work well for me and the people behind it were not as responsive as I expected, which left me frustrated and disappointed with the whole experience.