frustrated with slow responses
Starting out, I felt quite frustrated with the WFHI software primarily due to access issues that were slow to be resolved. While I found the platform's features promising, the responsiveness from the support team was lacking, which delayed my progress considerably. The sign-up process was straightforward enough, but when I encountered difficulties accessing the dialer and database, it took longer than expected for help to arrive. On the plus side, once communication was established, the explanations were clear and professional, which helped alleviate some of my concerns. However, frequent waiting and repeated follow-ups were tiresome. Training materials seemed adequate but did not fully compensate for the lack of swift assistance. I think with more timely support, the experience could improve, but as it stands, it felt unnecessarily slow and sometimes discouraging.