Frustrated with setup, unsure about ongoing work
I started the training and onboarding hoping that most of the setup would be one-off, letting me focus later on running my workflow. But honestly, it felt more complicated. The training sessions covered a lot, but they didn’t always make clear which parts I would need to keep managing regularly versus what was a single initial step. The database setup, in particular, seemed like it was going to be done once, but then I found myself having to revisit it often after software updates. That made me wonder how sustainable it would be for me in the long run. The dialer and calling tools worked fine after some tweaking, but the frequent need to update configurations wasn’t what I expected. I’m still not entirely sure if I’m supposed to keep doing all these adjustments, or if the training missed explaining that better. On the plus side, support did try to help when I called, but the whole process has left me feeling unsure about investing much more time in this setup.