Frustrated with setup, a lot left to figure out
I was hoping the software access would be smooth but ended up spending most of my time just trying to figure out basic things on my own. The onboarding didn't help much because a lot was left unexplained, so I had to learn the hard way. It’s like the tools exist but without proper guidance, I felt stuck and quite disappointed. The calling tools sometimes responded inconsistently, which added to the confusion. Automatic updates happened unexpectedly, changing some settings without notice, which wasn't ideal. I hoped for a more streamlined sign-up and invoicing experience too, but even that felt more complicated than necessary. Technical support was available on the phone, but I didn’t find the assistance particularly helpful or prompt. Overall, the experience was more frustrating than productive, and I don't see myself continuing with this unless major improvements are made.