frustrated with sales because of slow responses, honestly
I was really curious about the software and tried to sign up but I hit a snag early on. The website kept glitching during payment and no one answered my emails quickly. It was kinda annoying waiting for answers or updates which didnt arrive fast enough. I get that sometimes stuff goes wrong but communication felt lacking and made me unsure if I should push forward. The invoicing was okay once it went through but getting to that point was tedious. I tried their phone support but calls dropped strangely or were left on hold for a long time which was disappointing. Overall I feel like they handled the problems but not in a way that gave confidence. Honestly I was hoping for a smoother pre-purchase experience because the sign-up part should be simple and clear, so in that sense the process was kinda off from what I expected.