Frustrated with repetitive calls, but invoicing was clear

Frustrated with repetitive calls, but invoicing was clear

I felt really frustrated because the sales process involved too many repeated calls, which wasted my time and slowed down progress. The waiting periods to get clarifications were also long, making it hard to get a quick start. However, I will say the invoicing process itself was clear and well-organized, without any confusion on payments or paperwork. That part worked well enough. But mostly, the experience felt slow and unnecessarily repetitive for what I expected. I wouldn’t say completely bad, but definitely far from smooth, which is disappointing for a service that promises efficiency.