Frustrated with poor follow-up, support thoda slow hai
Overall, I feel disappointed because support jo tha, itne dinon ke baad bhi itna helpful nahi raha. Jab main call karta tha, to response thoda der se aata tha aur problem solve karne mein bhi samay lagta tha. Kabhi kabhi lagta tha ki issue poori tarah nahi samjha ja raha ya phir thik se track nahi ho raha. Ye experience mere liye bahut boring aur frustrating raha kyun ki main ek baar mein hi samasya ka hal chah raha tha. Software update kabhi kabhi to achha chal raha hai, par miscommunication aur delays mujhe lagta hai ki thoda aur sudhar ki zarurat hai. Dialer aur database features theek hain, par support service ki wajah se confidence kam hua. Aage chalke agar ye improvement nahi hua toh shayad main ye platform use karna continue nahi karunga. Simple baat, mujhe laga tha ki support zyada seamless hoga par yeh thodi disappointing rahi.