Frustrated with Payments but Sign-up Was Easy
Honestly, dealing with billing here was kinda a headache after the first try. It wasn’t smooth day to day like I hoped it would be. Each invoice seemed to come with small errors or confusing labels that made me double-check everything. On some days, the automatic updates even messed with how the payment portal looked, which just added more confusion. One thing I can say is the sign-up process was simple and straight to the point – no fuss at all, which I appreciate. But once I started using it regularly, managing payments felt like a chore. I reached out to their telephonic support a couple of times to help figure out what was wrong, but honestly, the responses felt slow and not very reassuring. It’s a bummer because the training on the payment dashboard was fine, but real use was disappointing. Overall, the billing experience needs major improvement on consistency and clarity to match the smooth start it promised me.