Frustrated with onboarding; lagta hai mujhe phir bhi help chahiye
Mujhe onboarding aur training ka process samajhne mein kaafi dikkat hui, aur honestly, mujhe lagta hai ki agle baar bhi mujhe help ki zarurat padegi. Jab maine sign-up kiya aur pehli training start kari, toh thoda overwhelming feel hua kyunki har tool aur feature itna quickly explain kiya gaya ki main sab samajh nahi paayi. Dialer aur database ka use karne ke liye continuous support chahiye tha, jo main expect nahi kar rahi thi initially. Payment process clear tha lekin software ke andar jo complex workflows hain, unkaafi zyada time lagta unke saath comfortable hone mein. I am thinking ab mujhe baar-baar support pe dependent rehna padega jab tak main confident na ho jaun software ko fully use karne mein. Yeh feeling thodi frustrating hai because main chahti thi ki mere liye yeh simple aur quick ho jaye.