Frustrated with onboarding delays and unclear steps

Frustrated with onboarding delays and unclear steps

I found the training and onboarding process quite frustrating this time. While it did eventually cover what I needed, it took longer than I expected and sometimes felt repetitive. The instructions were not always straightforward and I needed to ask for help more than once. On the positive side, the initial sign-up was smooth and that part did meet my expectations. However, if I had to set up again next time, I would definitely need extra assistance to avoid the confusion and delays I faced. Overall, it did the job, but I can't say the process was efficient or seamless. I hope future updates improve this aspect significantly.