2 out of 52 of 5Verified purchaseSupport and communication
Frustrated with mostly one-off setup help
I felt quite frustrated with the support because most of it seemed focused on the initial setup rather than providing ongoing assistance. The onboarding was decent enough, and the initial calls with support got the basics sorted, but after that, there was limited help when any other issues came up. The dialer and calling tools sometimes had glitches that needed attention, but I found it hard to get timely support beyond the early stages. This lack of continuous help left me feeling the software did not fully do the job for my workflow needs. I can say that the invoicing system was straightforward and worked smoothly, but aside from that, support could improve drastically to be more useful over time rather than just at the start.