Frustrated with mismatch between expectations and reality
I felt quite let down by the entire experience because it did not match what I had anticipated before starting. The sales and onboarding information promised a straightforward setup, yet I encountered confusing explanations and a lack of detailed guidance early on. The sign-up process was more complicated than expected, and I didn’t feel comfortable with the amount of technical knowledge assumed. Although I made multiple attempts to understand the training materials, they often felt incomplete in context. The dialer and database tools appeared powerful but required more hands-on assistance than I was ready for. This mismatch left me frustrated, as I was hoping for something more user-friendly and immediately useful. Overall, it was far from the clear and easy workflow promotion I was led to believe would be the case.