Frustrated with itna confusing billing aur payments
Jab maine WFHI ke software ke billing process ko samajhne ki koshish ki, toh mujhe bahut confusion hua. Jo explanations thi invoices aur payments ke baare mein, wo clearly nahi thi, mujhe baar-baar support contact karna pada. Sign-up ke time se hi mujhe pata nahi chal raha tha ki kaise steps follow karoon, aur jab payment karni thi, usme bhi clarity nahi thi. Woh automatic updates ke baare mein bhi kisi ne properly nahi bataya ki iska impact kya hoga mere workflow par. Jab database features ko use karne ki koshish ki, toh mujhe lagta tha ki sahi se integration nahi hua hai jo shayad payment process ke explanation ki wajah se ho sakta hai. Calling tools mein bhi mujhe lagta tha ki thoda aur system samajhna mushkil ho raha tha due to lack of proper instructions. Telephone support tha, lekin wo bhi mere doubts clear karne se kafi door tha, lagta tha jaise koi ready nahi tha mujhe madad karne ke liye billing aur payment ke related queries ke liye. Invoicing process aur payment confirmation mein delays the, mujhe lagta hai agar proper onboarding instructions hote billing ke liye toh ye problems kam hoti. Overall mujhe lagta hai ki agar WFHI billing ko thoda aur simple aur clear banata toh yeh frustration nahi hoti.