Frustrated with how you handled errors during training
I’m really disappointed in how you managed problems when my setup didn’t go as planned during onboarding. The training seemed straightforward at first, but when I encountered errors with the dialer integration, your system didn’t guide me clearly on what to do next. I tried calling support, but the explanations were vague and didn’t help me fix the issue quickly. The automatic updates caused some confusion too, as they changed settings without much notice, leaving me unsure about what had been altered or why. I expected the training and onboarding to prepare me better for these situations, but instead, I was left frustrated and stuck. You need to improve how your training and support handle mistakes or unexpected behaviors, so users are not left feeling confused and helpless. Right now, this experience makes me question how reliable your onboarding really is.