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WFHI review

frustrated with how slow it all started

1 out of 51 of 5Verified purchaseSoftware and access

frustrated with how slow it all started

I was hoping to get up and running quickly but the software setup took much longer than I expected. Accessing the dashboard and logging into the calling tools was slower than I thought it would be. There were delays in the onboarding flow that left me waiting for confirmation emails and updates which did not arrive promptly. At times, the automatic updates seemed to interfere with my attempts to learn the system early on. This meant I had to pause and check things repeatedly. Telephonic support was reachable but did not clear up my issues fast enough. The invoicing part was fine but the initial software access period was frustrating. I expected smoother and faster setup considering the training services included. In the end, I just got the feeling it was more time-consuming than it should be to get started, and that leaves me unimpressed. I guess I will keep trying but this slow start put me off a bit.

Neeraj TiwariLadakh, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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