2 out of 52 of 5Verified purchaseSupport and communication
Frustrated with How Much Waiting Aur Repetition Thi Support Mein
Mujhe WFHI ki telephonic support se zyada ummeed thi, par main kahungi ki experience thoda disappointing raha. Jab bhi main kisi technical issue ke baare mein call karti thi, toh mujhe baar-baar wahi baat repeat karni padti thi jise main pehle se explain kar chuki thi. Support agent ke paas turant solution nahi tha, aur mujhe kai baar wait karna pada phone par, jo ki frustrating tha. Automatic updates ke baare mein bhi clear information nahi mil paayi, is face mein mere understanding mein confuse ho gayi thi. Sirf sign-up aur payment process smooth tha, magar communication aur support mein ye problems ne kaafi nuksan pahuchaya.