I was feeling a bit stuck because a lot of the initial training wasn’t as hands-on as I hoped. For e

I was feeling a bit stuck because a lot of the initial training wasn’t as hands-on as I hoped. For e

I was feeling a bit stuck because a lot of the initial training wasn’t as hands-on as I hoped. For example, at one point when setting up the dialer, I had to guess what some of the settings meant because the guidance didn’t cover them well. I eventually got it working, but it took extra time and trial. Beyond that moment, the rest of the onboarding felt kind of thin, and I found myself piecing together steps without much clarity or support. The videos and docs barely touched on some important workflow configurations I needed. It seemed like a lot was expected to be worked out independently rather than having a clear path laid out. The telephonic support helped a bit but not enough to fill in all the blanks. Overall, I was left wanting a more detailed introduction or walkthrough so I didn’t have to spend so much time figuring things out on my own at the start.