Frustrated with how long it took to actually start
Honestly, getting set up with the WFHI tools was way more painful than I expected. I was excited at first, but the onboarding kept dragging on longer and longer. Every step seemed to take ages, and I was stuck waiting for replies or figuring out what to do next. It felt like the support was slow and I was going in circles trying to get basic info. On the bright side, once I did get through, the dialer worked fine — no issues there at all. But all the waiting left me pretty frustrated. I’d hoped the telephonic support would speed things up, but it felt like the opposite. When I signed up, I thought the process would be smooth, but the invoicing also messed around a bit, making things even more confusing. So, starting out was kind of a drain and I’m not sure I’d recommend the experience to a friend. The software itself is alright, but the time it took to get everything running was really disappointing and made me lose patience. Maybe with better onboarding, it could be better, but right now it’s hard to get going without hassle.