Frustrated with how long everything took to start
I felt quite frustrated with the duration it took to get the software fully operational. You promised straightforward onboarding and efficient setup, but the reality dragged on much longer than expected. The initial sign-up went fine, but after that, waiting for the training sessions and configuring the database feature became a bottleneck. Sometimes, the dialer and calling tools didn't work until I restarted multiple times, and the automatic updates interrupted my workflow more than once. I needed telephonic support a few times, but the wait times were disappointing given the priority assistance option advertised. You could have improved transparency about how long each stage would approximately last because this kind of delay affects my workflow planning. The invoicing and payment system worked well enough, so that was one aspect I won’t complain about. Still, overall the experience felt slower than it should have been, and it left me wondering if I’m going to face similar delays in the future. I hope you rectify these timing issues to make startup smoother for others.